Marcus Webb
Founder, voice-AI startup · 2x founder
Guest
Marcus is building his second company, this time in voice AI for customer support. His first startup, a scheduling tool, was acquired in 2022. He's candid about the gap between AI demos and AI products — his team threw away three architectures before finding one that held up on real calls.
Topics
- Artificial Intelligence
- Entrepreneurship
- Startups
As a guest
- Expertise
- Voice AI in production. Marcus's platform now handles 2M+ customer calls a month across 40 support teams.
- Talking points
- What we threw away: three architectures that failed on real calls
- Latency budgets: the 800ms line between magic and annoying
- Selling AI to support leaders who've been burned before
- Proof
Links & availability
Time zone: America/New_York
Generally free: Mon · 10 AM–1 PM; Wed · 10 AM–1 PM
Mon/Wed late mornings ET
Achievements
- ★ Published
- ★ Booked
1 upcoming booking on GetOnShows.
Bookings
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